If you are ready to redeem your Voucher/Coupon, please read and follow the instructions below:
1. Copy and paste your voucher code on the box located at the top of this page.
2. Upon clicking the Find button, or pressing Enter, you will be redirected directly to the item associated with your voucher.
3. Select your personalization options. Please select your personalization carefully.
4. Confirm your order details. All sales are final.
5. Click on ADD TO CART.
6. Review your order summary, and check the agreement box.
7. Continue to checkout by clicking on the “Proceed to checkout” button.
8. Complete the checkout form with your billing / shipping information.
9. The coupon code and its corresponding discount should be automatically applied to your order. If for any reason the discount is not applied, please enter the discount code and click Apply.
*Please confirm the discount is applied in the order summary, in the box to the right, before placing your order.
10. Confirm Shipping method, and click on "Continue to payment method"
11. Enter payment information and click on “Pay now” to finalize your purchase.
You will be redirected to the Order confirmation screen. Please save this for your records. Additionally, an email with your order details will be sent to the email provided.
For your order status, you will be asked to enter your order number and your Zip Code. This status will provide the timeframe remaining for your order to ship. Please allow 3 to 7 business days for delivery. To learn about the status of your order please Click Here
We can consider shipping discounts for bulk orders; however, the request must be done prior to submitting the order.
Keep in mind all sales are final, and once your order has been confirmed and placed, we cannot make any changes or cancellations, since they are sent into a production process. *Orders can take 2-3 weeks to produce before being shipped.
Monogramhub reserves the right to ship orders combined or individually.
Please note, expedited shipping does not include expedited production, since the product has to go through standard manufacturing.
An email confirmation with your tracking number will be emailed once your item has shipped.
*For longer lasting durability, we recommend our precious metals of sterling silver and gold.
Please send the image to our email address email@example.com
• Billing address does not match bank records
• Bank system failure
• Insufficient funds available
To process your payment, please follow this link: http://www.monogramhub.com/pending-balance-preview-.html
Enter your total order amount by selecting the dollar and cents to pay.
Once you have checked-out and paid the amount due, please send us an email with the confirmation number, in order to finalize your order. Send the confirmation to: firstname.lastname@example.org
**NOTE: Failure to providing confirmation of your payment will keep your order in a delayed status.
• Missing Apt / Suite / Unit number
• Insufficient or additional characters
• Invalid zip code
Check and confirm spaces, characters and/or abbreviations. Please respond to our email address email@example.com, confirming the address provided and any corrections in order to proceed with your order.
**NOTE: Failure to providing an address update will keep your order in a delayed status.
**NOTE: Failure to providing the personalization will keep your order in a delayed status.
If you could not find an answer to your inquiry, leave us a voicemail on our customer service voicemail line at 1 (866)788-4469 or click here to send us a message. Please include your order number, name, and contact details, and it would be a pleasure to assist you!
Thank you for personalizing with MonogramHub!